Privacy Policy | MarketMind

At MarketMind, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and store your personal information when you use our website, enroll in our courses, or interact with our services.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

1.1 Personal Information

When you register for an account, enroll in a course, or contact us, we may collect:

Name and contact information (email address, phone number)
Billing information
Professional information (job title, company)
Educational background
Profile pictures (if uploaded)

1.2 Usage Data

We automatically collect certain information when you visit our website:

IP address
Browser type and version
Operating system
Pages visited and time spent on each page
Referring websites
Course progress and completion data

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services
To process transactions and send related information, including confirmations and invoices
To personalize your experience and deliver content relevant to your interests
To provide customer support and respond to inquiries
To send administrative information, such as updates to our terms, conditions, and policies
To send marketing and promotional communications (with your consent)
To monitor the usage of our services
To detect, prevent, and address technical issues
To improve our services, website, and course offerings

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal bases:

Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party (e.g., to provide you with our services after enrollment).
Legitimate Interests: Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests (e.g., to improve our services).
Consent: You have given specific consent to the processing of your personal data (e.g., for marketing communications).
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request deletion of your data, we will delete or anonymize it unless we need to keep it for legal reasons.

5. Data Sharing and Disclosure

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery).
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Legal Requirements: We may disclose your information where required by law or if we believe disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we delete your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object: You have the right to object to our processing of your personal information, under certain conditions.

If you wish to exercise any of these rights, please contact us using our website contact form.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Cyprus and choose to provide information to us, please note that we transfer the data to Cyprus and process it there.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website contact form.

Last updated: April 5, 2025